FAQ
Q: IS THIS SQUISHY TOY SAFE?
A: Yes. All our squishies are made of food-grade silicone, non-toxic and odorless — completely safe for both kids and adults.
Q: WILL THE TOY BREAK EASILY?
A: No. It’s durable and resilient. After more than 5,000 squeeze tests, it stays soft, bouncy, and retains its shape for long-term use.
Q: CAN I CUSTOMIZE IT?
A: Yes! We offer logo, shape, and color customization for bulk or individual orders. Please contact us for more details.
Q: DO I NEED AN ACCOUNT TO PLACE AN ORDER?
A: No account is required. Simply:
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Select the product you like and click “BUY IT NOW.”
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Choose PayPal or Credit/Debit Card payment method at checkout.
Q: WHAT PAYMENT METHODS DO YOU ACCEPT?
A: We accept PayPal, Credit Cards, and Debit Cards.
Q: HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
A: Normally, your package will arrive within 5–10 business days.
Delivery time may vary depending on shipping method and destination.
Once your order ships, you’ll receive a tracking number by email, allowing you to track your parcel anytime.
If you’d like to cancel your order, please contact our customer service team, and we’ll assist you promptly.
Q: WHEN WILL I RECEIVE MY REFUND?
A: Refunds caused by order cancellation or agreement will be processed immediately from our side.
Please allow 7–10 business days for the refund to appear on your credit/debit card or PayPal account.
100% MONEY-BACK GUARANTEE
We stand by the quality of our products. If you’re not completely satisfied, we offer a 100% money-back guarantee — no questions asked!
✨ BuySquishies™ — Safe, Cute & Fun for Everyone!